The manager assigns you to a shift where you will have to work with a coworker that you don’t get along with… What do you do?
Answers Vary
Oops!
Check
Okay!
Check
lifesaver
Give 15 points!
Oops!
seesaw
Swap points!
Okay!
rocket
Go to first place!
Okay!
baam
Lose 20 points!
Oops!
baam
Lose 10 points!
Oops!
seesaw
Swap points!
Okay!
shark
Other team loses 5 points!
Okay!
lifesaver
Give 10 points!
Oops!
15
A coworker asks you to cover a shift for them so they can visit a family member in the hospital, but you were planning on going to the pool that day… What do you do?
Answers Vary
Oops!
Check
Okay!
Check
15
You misheard what your boss said, but you don't want to interrupt. What could you do?
Answers Vary
Oops!
Check
Okay!
Check
banana
Go to last place!
Oops!
rocket
Go to first place!
Okay!
gift
Win 10 points!
Okay!
lifesaver
Give 25 points!
Oops!
15
You have finished restocking shelves and you aren’t sure what to do next… What do you do?
Answers Vary
Oops!
Check
Okay!
Check
15
Your boss quickly gives you directions for completing a new task, but once you start working, you forget what to do next… What do you do?
Answers Vary
Oops!
Check
Okay!
Check
15
You are at work and you are beginning to get a headache. You don’t have any medicine with you… What do you do?
Answers Vary
Oops!
Check
Okay!
Check
15
You are feeling really overwhelmed at work lately. You notice you think about the stresses of work even on your days off. What can you do?
Answers Vary
Oops!
Check
Okay!
Check
15
There's an angry customer at work. They received a defective product... what do you do?
Listen. Apologize. Show empathy. Maintain a calm tone of voice. Build and maintain trust. Don't take it personally. Resolve the issue. Listen.
Oops!
Check
Okay!
Check
15
You are supposed to be at work at 8am, but when you wake up, you realize that it is already 8:05am and you are late… What do you do?
Answers Vary
Oops!
Check
Okay!
Check
banana
Go to last place!
Oops!
fairy
Take points!
5
10
15
20
25
shark
Other team loses 5 points!
Okay!
thief
Give points!
5
10
15
20
25
15
You see a customer at your store stealing... What do you do?
Answers Vary
Oops!
Check
Okay!
Check
15
There is a small puddle of water on the floor in the store about a foot wide. What do you do?
Answers will vary. Demonstrate using your hands how wide you think a foot is (then one person can go grab a ruler).
Oops!
Check
Okay!
Check
15
You are getting ready for work when you spill something on your uniform. It is the only uniform that you own… What do you do?
