You are at work and you are beginning to get a headache. You don’t have any medicine with you… What do you do?
Answers Vary
Oops!
Check
Okay!
Check
15
It is your first day of work and you don’t know any of your coworkers… What do you do?
Answers Vary
Oops!
Check
Okay!
Check
15
You notice that many people at your workplace dress fancier than you but you find t-shirts and old sneakers comfortable. Why should you dress more professionally?
Answers Vary
Oops!
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Okay!
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15
You are feeling really overwhelmed at work lately. You notice you think about the stresses of work even on your days off. What can you do?
Answers Vary
Oops!
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Okay!
Check
15
You packed a lunch but you forgot to bring it to work with you… What do you do?
Answers Vary
Oops!
Check
Okay!
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15
You misheard what your boss said, but you don't want to interrupt. What could you do?
Answers Vary
Oops!
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Okay!
Check
15
You notice that the bathroom needs to be cleaned, but that isn’t a job you usually do… What do you do?
Answers Vary
Oops!
Check
Okay!
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15
Your work has given you a small stepstool but because you haven't used it before, you are uncomfortable using it to reach the top shelf. What do you do?
Answers Vary
Oops!
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Okay!
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15
You are getting ready for work when you spill something on your uniform. It is the only uniform that you own… What do you do?
Answers Vary
Oops!
Check
Okay!
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15
You are halfway to work when you realize that you’ve forgotten your cell phone. You can turn around to get it, but then you’ll be 15 minutes late… What do you do?
Answers Vary
Oops!
Check
Okay!
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15
Your family will be going on vacation in two weeks, and you see your name on the work schedule for that time period… What do you do?
Answers Vary
Oops!
Check
Okay!
Check
banana
Go to last place!
Oops!
seesaw
Swap points!
Okay!
shark
Other team loses 25 points!
Okay!
banana
Go to last place!
Oops!
15
There is a small puddle of water on the floor in the store about a foot wide. What do you do?
Answers will vary. Demonstrate using your hands how wide you think a foot is (then one person can go grab a ruler).
Oops!
Check
Okay!
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15
There's an angry customer at work. They received a defective product... what do you do?
Listen. Apologize. Show empathy. Maintain a calm tone of voice. Build and maintain trust. Don't take it personally. Resolve the issue. Listen.
