A USAA Member is stuck in mud and they are about 50 ft from the road. Are they covered?
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5
What is the extension to transfer a claim handler to for Accident Management Service
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5
USAA is a Direct access Client
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5
if both the towing vehicle and the trailer need to be toed what must be entered in job details?
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5
If a member of the military is retired, they are not eligible for USAA insurance?
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5
Captain Jackson called in for a tow service this morning. At the time he said he did not need a Lyft ride. But now he has to get to an important meeting off the base. Can we provide him with a lyft ride??
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thief
Give points!
5
10
15
20
25
seesaw
Swap points!
Okay!
gift
Win 20 points!
Okay!
thief
Give points!
5
10
15
20
25
5
When looking up a member, you receive an external error what do you do?
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10
A Chief Petty Officer is being deployed to a new base 100 miles away. Can we tow hi vehicle which is not disabled to the new base as a covered service?
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5
What are the 3 ways we can look up a member's profile in USAA Database?
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5
How many discretionary miles does a USAA member have for a tow Service?
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seesaw
Swap points!
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shark
Other team loses 25 points!
Okay!
rocket
Go to first place!
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lifesaver
Give 25 points!
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10
Is a USAA Member is not coming up covered, an agent can ask Chat to override/authorize service.
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boom
Lose 50 points!
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gift
Win 5 points!
Okay!
rocket
Go to first place!
Okay!
banana
Go to last place!
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5
If a USAA Member calls in for an Accident. What number do we get them to?