In some Henn na Hotels, guests don't need a room key because a camera recognises their face.
True: can decide to use facial recognition. âĶ they don't need to use a key during their stay ...
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25
The hotel is cheaper than other hotels of the same size because it has fewer workers.
True: Most traditional hotels of the same size can't operate with fewer than about 30 workers. This allows the hotel to lower the price of the rooms, too.
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20
The robots communicate through written messages on a computer.
False: âĶ the robots say hello; these robots speak four languages âĶ
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trap
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star
Double points!
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rocket
Go to first place!
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thief
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15
Henn na Hotel guests don't talk to anyone when they check in.
False: First, guests have to give their names to a human receptionist.
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baam
Lose 25 points!
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rocket
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gift
Win 25 points!
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thief
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20
More hotels in Japan are starting to offer customers new services and experiences.
True: 'Hotel operators are coming up with new types of facilities with unique characters and services to cater to the guests' lifestyle choices, âĶ'
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20
The writer of the article asks if some customers would prefer to have human contact.
True: Will anyone miss the human touch in what is, after all, the hospitality industry?
