True or False: If a client cannot figure out how to set up their ad, we can show them how to do it on our own screen by sharing over Bluejeans

Name 2 things that we should always include in our agenda

How many prep items should be displayed on each call?

Put these items in the correct order: Send Bluejeans, Ask for input, Recap discovery, Pitch, explain FAB,

True or False: we must verify the client's email address by asking if the one we have on file is correct

Name 2 items that are an auto-failure if missed on a certification call

We aim to keep our calls around 45 minutes. According to the QA grid, what is the grace period for time management?

When are you expected to recap on your calls?

Name 2 sources that we can use to prep for a call

What are the 5 discovery items that need to be covered on every single call?

You are logging a call after helping a client launch a campaign using a lookalike audience. Do you log Acquisition or Retargeting?

True or False: If a client asks you to speak with their marketing personnel, we can only do so if that person is an admin on the account