The business is built around electronic gaming machines and provides F&B services (often minimal in nature) in order to keep guests/gamblers in house. What type of CGE operations? Nevada Tavern style or Slot Parlour
Slot parlour
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20
Whatever the restaurant style chosen, it will run using a Front of House team, a Back of House team and a Management team. Give one example for each team?
Open answer
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15
Commercial gaming entertainment operations (CGE ops) have close links to the hospitality industry. True or False
True
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baam
Lose 5 points!
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magnet
Take 10 points!
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fairy
Take points!
5
10
15
20
25
lifesaver
Give 10 points!
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20
Why is important to use a floor plan when we set up furniture in the dinning room?
A floor plan sets out:Where the tables will be physically positioned; The number of covers on each table;The table numbers;Which waiters will serve which tables
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20
Bartender â The backbone and main service personnel of the operation in the bar. List 3 main responsibilities of the bartender? 3
Provide 3 examples of complementary could be provided within CGE casinos ?
the comps within CGE casinos are given to encourage guests to stay or return and are distributed as part of the casinoâs normal day to day operations.
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20
Destination style attractions that provide something different in terms of CGE. These operations can be day trip style or may form the basis of holidays/vacations with guests staying on board for days / weeks at a time.
Riverboats / cruises
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20
CGE ops vary in type and size but can be generalised into 6 types, list 3 types of CGE operations?
Nevada style gaming tavern Slot parlour Stand alone casino Hotel with casino Riverboats / cruises Casino resorts
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20
List 3 roles of the Bar Team?
Bar Manager, Deputy Bar Manager, Bartender, Bar Waiter, Cellar Person,Bar Back
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20
List 4 main duties of restaurant manager?
Human resource mgt;Supervision of department heads & teams; Employee development; Accounting & Cost control Scheduling;Communication;Marketing; service ops etc.
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20
The executive chef will have a range of duties and responsibilities which may include, give 4 main duties?
Food offer development;Menu development;Financial & budgetary control;Control of health &safety and food safety; staff management Mgt of kitchen facilities etc
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boom
Lose 50 points!
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seesaw
Swap points!
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gift
Win 20 points!
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banana
Go to last place!
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20
List 3 examples of technology used in Bar Operations?
POS systems, Stock control and monitoring, Ordering, Dispense
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20
The restaurant team will comprise of a variety of roles to ensure the smooth running of the dining room. These may include?
Chef de Rang; Sommelier; Station Waiters; Runners/bussers