TEACHER - Do you remember me?: What 2nd language does teacher speak? (not Vietnamese)

Roleplay the following conversation

fill in the following blanks

What are 3 pieces of information you should record when any guest arrives?

TEACHER - Do you remember me? - What's teacher's last name?

Roleplay the following conversation

Read the following email. Answer 1) who sent the email? 2) what information does the email give? 3) Do you think the email is written in a FORMAL or INFORMAL way? 4) What's the best way to contact the sender of the email?

Fill out the following form with the information given on the visitors business card

Read the following email. Answer 1) Who is Jasmine writing to? 2) What is the reason for her email? 3) What request does she make in her email?

TEACHER - Do you remember me?: What are 3 jobs teacher had before coming to Vietnam?

Fill out the following CONFERENCE ROOM RESERVATION form

When taking a message from a client, what 3 pieces of information do you need to record?