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15
×
Do you complain when a child cries and screams in the cinema? Why/not?
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×
seesaw
Swap points!
Oops!
×
star
Double points!
Okay!
×
rocket
Go to first place!
Okay!
×
baam
Lose 10 points!
Oops!
15
×
What would you never complain about? Why?
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15
×
Do you have any friends who complain all the time? Please explain.
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lifesaver
Give 25 points!
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rocket
Go to first place!
Okay!
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rocket
Go to first place!
Okay!
×
baam
Lose 25 points!
Oops!
15
×
When you make a complaint, what are your expectations? How often are these expectations met? Please explain.
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15
×
Please define bad customer service. Can you give examples of bad customer service from any past experiences?
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15
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Do people complain too much or too little nowadays? Why do you think so?
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15
×
What shops, industries, or areas are known for their bad customer service?
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15
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Please define good customer service. Can you give examples of good customer service from any past experiences?
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15
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What do you complain about most often? Why?
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15
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Which is more effective, complaining to someone's face or calling the custumer service to complain? Why do you think so?
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15
×
What shops, industries, or areas are well known for their good customer service?
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15
×
Do you complain to your boss when you have too much work? Why/not?
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seesaw
Swap points!
Oops!
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fairy
Take points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
baam
Lose 10 points!
Oops!
15
×
When was the last time you complained about something? Elaborate.
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×
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