A trainee in your class approaches you with a sense of urgency, they begin telling you many things. What should you do?

You should never question where you are on the ladder of inference, just go with your first thoughts and assume the worst. Yes or No?

How many seconds should you wait when asking trainees a question?

Your watching Sports Center, but your kid came into the room and started talking about Dora the Explorer. What listening are you doing?

In the meeting we know Andrew always tell a long story before getting to his point, he also has brought up the same points at every meeting, time and time again. He’s also really intense and self centered. How would you listen to him?

When giving empathetic listening should you provide advice and criticism?

When we interpret facts, we often give them a ____________ _______________

What happens when we assume?

What happens when we listen in the workplace?

Name the 5 levels of listening

What type of listening are they doing?

What kind of listening is this?