What do we use when we select facts from the pool of observable data

When we interpret facts, we often give them a ____________ _______________

You finished your training, and a student has admitted in confidence to you that her mother passed away, she has to leave the class and fly back home. What listening should you give her?

The ladder of inference is a constant _____________

You should never question where you are on the ladder of inference, just go with your first thoughts and assume the worst. Yes or No?

How many seconds should you wait when asking trainees a question?

What happens when we assume?

Name the 5 levels of listening

In your own words what is the pool of observable data?

What kind of listening is this?

Your watching Sports Center, but your kid came into the room and started talking about Dora the Explorer. What listening are you doing?

What happens when we listen in the workplace?