Communications 1 & 2 | Baamboozle - Baamboozle | The Most Fun Classroom Games!

When taking a phone message, what four parts are included?

Name and company of the caller, date and time, phone number of the caller, the message

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When using email for customer contact, in the message you should...

state the purpose of the message clearly

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boom

Lose 50 points!

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star

Double points!

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shark

Other team loses 20 points!

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thief

Give points!

monster

Reset all scores!

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shark

Other team loses 5 points!

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fairy

Take points!

baam

Lose 20 points!

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Lack of motivation or interest on the part of the receiver is a type of what?

internal communication barrier

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Information in digital form

is in an electronic format

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What is an issue of someone who has too little self-confidence?

people question why they should believe you

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What are the four roles of nonverbal communication?

Reinforce, Contradict, Substitute, or Regulate a message

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Trying to understand the speaker’s point of view, attitudes, or emotions is...

emphatic listening

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What are characteristics of a person who has a professional attitude?

refrains from making judgements about others, keeps an open mind, dose not make assumptions or jumps to conclusions, keeps emotions in check, etc.

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Saying “hafta” rather than “have to” is an example of...

poor enunciation

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To deal ethically with clients or customers, you should...

be honest about the products or services your company offers

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What are the four goals of communication?

to obtain or share information, to build goodwill, to persuade, to build relationships and self-esteem

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Give an example of cultural differences that can be communication barriers.

language, body language, personal space

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banana

Go to last place!

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fairy

Take points!

rocket

Go to first place!

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banana

Go to last place!

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Sending and interpreting messages related to products, services, or activities of a company or an organization is

business communication

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