Interacting With Staff and Customer | Baamboozle - Baamboozle | The Most Fun Classroom Games!

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Team 2
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Teams

Name

Score

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5

These are interactions in which customers are sending praise, getting in touch just to let the business know that they’re appreciated.

Compliments

Oops!

Check

Okay!

Check

5

What is the second step of Customer Interaction Cycle?

Understanding

Oops!

Check

Okay!

Check

5

What is the fourth step of Customer Interaction Cycle?

Delivering

Oops!

Check

Okay!

Check

banana

Go to last place!

Oops!

rocket

Go to first place!

Okay!

rocket

Go to first place!

Okay!

baam

Lose 25 points!

Oops!

5

These are interactions in which customers ask for new features and functionality, or to build something from scratch

Requests

Oops!

Check

Okay!

Check

5

These are customers who have purchased in the past but are no longer buying from the business.

Past

Oops!

Check

Okay!

Check

5

These are customers with whom the business has had a working relationship for some time.

Existing

Oops!

Check

Okay!

Check

5

These are customers who have made their first purchase and are early on in their relationship with the company

New

Oops!

Check

Okay!

Check

5

These are potential customers who need more information before making a purchase decision

Prospective

Oops!

Check

Okay!

Check

5

What is the first step of Customer Interaction Cycle?

Greeting

Oops!

Check

Okay!

Check

5

What is the third step of Customer Interaction Cycle?

Agreeing

Oops!

Check

Okay!

Check

5

What is the fifth step of Customer Interaction Cycle?

Closing

Oops!

Check

Okay!

Check

5

It encompasses everything a company does to successfully engage with customers

Customer Interaction Management

Oops!

Check

Okay!

Check

5

These are interactions in which customers have encountered an issue and are unhappy.

Complaints

Oops!

Check

Okay!

Check

trap

No points!

Oops!

rocket

Go to first place!

Okay!

shark

Other team loses 20 points!

Okay!

baam

Lose 25 points!

Oops!

trap

No points!

Oops!

gift

Win 25 points!

Okay!

rocket

Go to first place!

Okay!

baam

Lose 5 points!

Oops!

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