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Teams
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Score
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20
×
Explain Insider Exclusive Products
Products only available to Coach customers who have signed up to be an Insider
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15
×
How do you search for articles in the Knowledge Base?
Enter key words in the search bar
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Check
10
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True or False: When using the Product Browsing function in Sterling, you must select the correct Selling Channel.
True.
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eraser
Reset score!
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gift
Win 10 points!
Okay!
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fairy
Take points!
5
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25
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banana
Go to last place!
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15
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What is Sterling?
Coach's Order Management System
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25
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Which selling channel would you need to select when wanting to add an Outlet item to the cart?
Ecommerce Outlet
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10
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True or False: Free shipping and returns are available for all retail products
True
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20
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What is the Store Inventory tool used for?
To see if an item is available for in-store purchase
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20
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How do you locate an item using the Product Browsing tool?
Enter a keyword, SKU, or select from Categories and/or Narrow By Filters
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boom
Lose 50 points!
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star
Double points!
Okay!
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gift
Win 20 points!
Okay!
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lifesaver
Give 25 points!
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baam
Lose 10 points!
Oops!
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shark
Other team loses 5 points!
Okay!
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rocket
Go to first place!
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thief
Give points!
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25
10
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What is the return time frame for a regular priced item?
30 days.
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10
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How can you tell if an item is available for purchase on Coach.com?
The Add to Bag option will be available
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10
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Where on the Outlet website can you go to see when future products will arrive?
Product Drops
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15
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What is Product Browsing within Sterling used for?
To locate products to add to a customer's order
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25
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Which selling channel would you need to select when wanting to add a Full Price item to the cart?
Ecommerce FP
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