The authentication of debit orders ensures that clients are in control and aware of debit orders processed through their accounts.

A request from the premium payer’s bank for him/her to authorise a debit.

Is the ‘middleman’ between Sanlam Sky Solutions and the premium payer’s bank.

The system that manages mandates.

All VDO application forms captured and accepted for the day are batched in a single batch file, which is then sent to the Sponsor Bank (ABSA Bank) at the end of the day.

Because the client has authenticated the debit order they are less likely to dispute or cancel the debit order.

Authentication or authorisation of the debit order is done once off at the start of the policy and when the client makes changes.

In the case of DebiCheck it is a Debit Order instruction from the premium payer to his / her bank to allow for the deduction of their insurance premium.

The authentication of mandates for debit transactions by the premium payer.

Tracking increases the probability of collecting the premium.

There are 2 ways in which the mandate authorisation process can be carried out.

The transaction type is real time which means that the authentication request is sent to the client immediately.

Sanlam Sky Solutions may adjust the premium payer’s collection day taking into account public holidays and non-working days.