In the case of DebiCheck it is a Debit Order instruction from the premium payer to his / her bank to allow for the deduction of their insurance premium.

There are 2 ways in which the mandate authorisation process can be carried out.

The authentication of debit orders ensures that clients are in control and aware of debit orders processed through their accounts.

This is the only transaction type that includes the use of a Card and PIN and is specific to SanTech users.

Methods the premium payer can use to authenticate a variable debit order.

A group of transactions processed at one time, usually at the end of the day by the system (MMS).

The authentication of mandates for debit transactions by the premium payer.

Sanlam Sky Solutions may adjust the premium payer’s collection day taking into account public holidays and non-working days.

Is the ‘middleman’ between Sanlam Sky Solutions and the premium payer’s bank.

Authentication or authorisation of the debit order is done once off at the start of the policy and when the client makes changes.

Tracking increases the probability of collecting the premium.

The transaction type is real time which means that the authentication request is sent to the client immediately.