Customer Service | Baamboozle - Baamboozle | The Most Fun Classroom Games!

Team 1
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Team 2
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Teams

Name

Score

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15

When a customer is complaining, what would you do?

Oops!

Show

Check

Okay!

Check

15

How is the best way to turn up to work?

Oops!

Show

Check

Okay!

Check

15

Why is it important to make eye contact with a customer?

Oops!

Show

Check

Okay!

Check

15

Would I speak clearly and use language that the customer would understand?

Oops!

Show

Check

Okay!

Check

15

If the phone rings at work in how many rings should you answer it in?

Oops!

Show

Check

Okay!

Check

15

Why should you always give the customer your complete attention?

Oops!

Show

Check

Okay!

Check

15

How would you view customer complaints?

Oops!

Show

Check

Okay!

Check

lifesaver

Give 20 points!

Oops!

gold

Win 50 points!

Okay!

gift

Win 25 points!

Okay!

thief

Give points!

5

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15

20

25

15

What is important to do when talking to a customer over the phone?

Oops!

Show

Check

Okay!

Check

15

What would you do if a mistake has been made?

Oops!

Show

Check

Okay!

Check

lifesaver

Give 25 points!

Oops!

magnet

Take 20 points!

Okay!

shark

Other team loses 10 points!

Okay!

baam

Lose 25 points!

Oops!

thief

Give points!

5

10

15

20

25

gift

Win 15 points!

Okay!

rocket

Go to first place!

Okay!

thief

Give points!

5

10

15

20

25

15

I work in a shop and I can not provide my customer with what he/she wants what would I do?

Oops!

Show

Check

Okay!

Check

eraser

Reset score!

Oops!

gift

Win 20 points!

Okay!

shark

Other team loses 5 points!

Okay!

baam

Lose 10 points!

Oops!

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