Commerce & Sales | Baamboozle - Baamboozle | The Most Fun Classroom Games!

What can you see on the picture?

Care instructions

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End your complaint letter saying in other words that: you wait with pleasure for their reply.

I look forward to hearing from you soon.

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You are talking to a customer on the phone. Ask if he/she needs additional help.

Can I help you with anything else today?

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What does 'put someone on hold' mean?

If you put somebody on hold while talking on the phone means you keep him/her waiting.

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A regular customer at your restaurant is very disappointed with your service. The waiter was very rude and lazy. Say something to calm her down.

Examples: We apologise for the inconvenience. // We are very sorry that...// We are looking into the matter.

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What do you do when you end a phone call?

You hang up.

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seesaw

Swap points!

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shark

Other team loses 25 points!

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gift

Win 25 points!

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banana

Go to last place!

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What does 'to be given a refund' mean?

If you are given a refund, it means that an amount of money is given back to you, especially because you are not happy with something you have bought.

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What does ASAP stand for? Example: I would be grateful if you would investigate the matter ASAP.

AS SOON AS POSSIBLE

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banana

Go to last place!

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fairy

Take points!

gift

Win 15 points!

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baam

Lose 10 points!

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Complete this sentence with the right verb: 'The shirt I bought is ___________. Look! There's a grey mark on the back.

STAINED

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Give a synonym for the adjective 'defective'. (The camera's on/off button is defective and gets stuck when you try to turn it on.)

FAULTY

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Complete this sentence with the right verb: 'The zip on this bag is ___________. I can't open or close it.'

STUCK

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If you want to formally complain about a problem you have had with an item you purchased, what kind of document do you write?

A letter of complaint

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thief

Give points!

gift

Win 25 points!

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fairy

Take points!

baam

Lose 20 points!

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What time is it?

It's twenty to four.

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