• Summarize and document findings. • Make an action plan based on results for going forward. • Report any improvement plans to relevant internal and external stakeholders. • Make new plans for repeating the audit process in the future.

• Ensure support from both internal and external stakeholders. • Determine the scope of the audit. • Develop performance metrics and benchmarks.  • Establish clear policy guidelines. • Select and authorize an audit tea

ISO 14020, 14021, 14022, 14023, 14024, 14025

a series of voluntary environmental management standards developed by the International Organization for Standardization (ISO) that help the organization minimize the negative environmental impacts of its business activities by reduci

privacy law, corporate law, law of agency, contract law

Its example are bait and switch, confidence trick, false advertising and Identity theft

environmental guidelines/policy, compliance with environmental regulations (e.g., EPA rules) and standards (e.g., ISO 14000), supplier certification and selection based on its commitment to sustainability, use of renewable energy.

a nondisclosure agreement between two parties that restricts the access of others to certain private information

any act, deed, or statement made by either a buyer or a supplier before the business contract is signed or completed that intends to deceive the other party through the perversion of truth and/or the false representation of facts

apply to both businesses and individuals. The motivation behind this type of law is that monopolies can stagnate the markets and prevent others from engaging in fair competition.

Sherman Anti-trust Act, Consumer Protection

ISO 14010, 14011, 14012

statutes, treaties, and regulations intended to protect natural environments (e.g., wildlife, forest, mineral deposits, land and scenic beauty), prevent pollution, save endangered species, conserve water and energy, and mitigate the