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Score
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15
×
_____________communication is when workers on the same level in the organisation exchange information. This is common within a department.
Horizontal
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Check
Okay!
Check
15
×
_________ communication happens through non approved channels
Informal
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Okay!
Check
15
×
____________ communication occurs when businesses exchange information with people and organisations outside the business.
External
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15
×
__________ communication is passing of messages from the top of the organisation to those at the bottom.
Downward communication
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Check
15
×
_________ communication takes place inside a business between employees.
Internal
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Check
Okay!
Check
×
thief
Give points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
lifesaver
Give 20 points!
Oops!
×
lifesaver
Give 10 points!
Oops!
×
star
Double points!
Okay!
×
gift
Win 25 points!
Okay!
×
thief
Give points!
5
10
15
20
25
×
baam
Lose 20 points!
Oops!
×
rocket
Go to first place!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
banana
Go to last place!
Oops!
15
×
___________groups can be employees who meet outside work at sports clubs, local churches etc
Informal
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Okay!
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15
×
_____________ groups are those set up by the business
Formal
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Check
Okay!
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15
×
_________ communication is when people use recognised channels
Formal
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Check
Okay!
Check
15
×
__________ communication often involves workers giving feedback to managers.
Upward
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Check
Okay!
Check
15
×
_________ are routes along which information might travel in a business.
Communication channels
Oops!
Check
Okay!
Check
×
eraser
Reset score!
Oops!
×
seesaw
Swap points!
Okay!
×
rocket
Go to first place!
Okay!
×
lifesaver
Give 10 points!
Oops!
×
Restart
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