🌍 Scenario: Your company wants to introduce a low-cost product line. What risks should you consider? 📦. 💡risk / brand / damage 🔗One risk is that
Model answer: One risk is that the brand image could suffer, which may damage customer trust.
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20
⚖️ Dilemma: Your company can reduce costs by cutting customer service. Do you do it? 📉📞.💡although / trade-off / negative 🔗 On the one hand
Model answer: On the one hand, it’s a clear trade-off, although it could have a negative impact on customer loyalty.
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20
🌍 Scenario: Your company uses a “pay for extras” model. Customers complain. What do you do? ✈️. 💡feedback / transparent / pricing 🔗 To solve this
Model answer: To solve this, we should make pricing more transparent and respond to customer feedback.
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🎯 Challenge: Give 2 advantages and 2 disadvantages of low-cost strategies. 💡advantage / drawback / efficiency 🔗 Firstly
Model answer: Firstly, advantages include efficiency and lower prices; however, drawbacks include reduced quality.
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💬 Quote: “If it’s cheap, you are the product.” 📱
👉 What does this mean? 👉 Do you agree?
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🗣️Opinion: Should governments regulate low-cost companies more strictly? 🏛️. 💡 regulation / protect / consumers 🔗I would argue that
Model answer: I would argue that regulation is necessary to protect consumers from unfair practices.
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eraser
Reset score!
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rocket
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shark
Other team loses 20 points!
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banana
Go to last place!
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🗣️ Opinion: Do low-cost companies always mean lower quality, or is that an outdated assumption? 🤔. 💡however / perception / efficient 🔗 In my opinion
Model answer: In my opinion, the perception that low-cost means low quality is outdated; however, many companies are simply more efficient.
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🗣️Opinion: Is overconsumption driven by low-cost business models? 🛒 💡 overconsumption / influence / behaviour 🔗 It seems that
Model answer: It seems that low-cost models influence consumer behaviour and increase overconsumption.
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banana
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magnet
Take 15 points!
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gift
Win 25 points!
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banana
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20
⚖️ Dilemma: You discover your company’s low prices depend on questionable suppliers. What do you do? 😬. 💡even though / ethical / reputation 🔗From my perspective
Model answer: From my perspective, even though it reduces costs, it could damage our ethical reputation.
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banana
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star
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fairy
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lifesaver
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5
💬 Quote:, “Customers don’t care how cheap it is if the experience is bad.” 😤
👉 Do you agree? 👉 What matters more: price or experience?
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seesaw
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fairy
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gift
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baam
Lose 25 points!
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10
🎭 Roleplay:👤 Student A: Customer complaining about hidden fees .👤 Student B: Company representative
