You need help with a problem on a worksheet that you do not understand. (1. State problem, 2. Explain how you tried to solve the problem on your own, 3. State what you need that person to do)
1. I don't understand this problem 2. I reviewed my notes 3. Could you please help me with problem #15?
Oops!
Check
Okay!
Check
10
What should you do if your teacher gives directions and you don't understand?
Raise your hand and ask the teacher to clarify
Oops!
Check
Okay!
Check
15
You need to start picking up your little sister after school. You need to change your work hours to come a little earlier and leave work earlier. (1. State problem 2. Explain how you tried to solve the problem 3. State what you need to do
1. I need to pick my sister up but I'm working 2. I have asked my mom if there's another way to get my sister 3. Could I please come to work a little earlier?
Oops!
Check
Okay!
Check
15
There is a timed written test during the job interview. You don't do well under pressure and need more time to finish. (1. State problem 2. Explain how you tried to solve the problem on your own 3. State what you need the person to do)
1. I need more time to finish 2. I tried my best to finish in the time I was given 3. Could I please have some extra time to finish this part of the interview?
Oops!
Check
Okay!
Check
15
You did not understand what the teacher said and need to ask for clarification (1. State problem, 2. Explain how you tried to solve the problem on your own, 3. State what you need that person to do)
1. It is hard for me to understand the teacher 2. I have asked my peers 3. Could you please explain that again?
Oops!
Check
Okay!
Check
10
What should you do if you are asked to complete a job but you don't have all the materials that you need? (e.g. decorate a door but you don't have any tape)
Ask someone else for the materials that you need.
Oops!
Check
Okay!
Check
eraser
Reset score!
Oops!
shark
Other team loses 25 points!
Okay!
gift
Win 20 points!
Okay!
thief
Give points!
5
10
15
20
25
15
You don't know how to react when a customer is upset. You would like training on how to best respond to an upset customer. (1. State problem 2. Explain how you tried to solve the problem on your own 3. State what you need the person to do)
1. I don't know how to react to an upset customer 2. I have tried looking it up 3. Could I please have training on how to respond to an upset customer?
Oops!
Check
Okay!
Check
15
You would like to have additional time to turn in an assignment, because the project has a lot of writing and writing is hard for you (1.State problem 2. Explain how you tried to solve the problem 3. State what you need the person to do)
1. I need more time 2. I tried to use my free periods to work on it 3. Could I please have extra time for this assignment because writing is hard for me
Oops!
Check
Okay!
Check
15
You are being trained at your job and the trainer is speaking too quickly. (1. State problem 2. Explain how you tried to solve the problem on your own 3. State what you need the person to do)
1. I can't understand because he's talking too fast. 2. I tried listening 3. Could you please repeat that/talk slower?
Oops!
Check
Okay!
Check
heart
Other team wins 20 points!
Oops!
rocket
Go to first place!
Okay!
shark
Other team loses 25 points!
Okay!
banana
Go to last place!
Oops!
15
You got a bad grade on an exam and want to re-take the test to improve your grade. (1. State problem, 2. Explain how you tried to solve the problem on your own, 3. State what you need that person to do)
1. I got a bad grade 2. I studied more 3. Could I please re-take the exam to get a better grade?
Oops!
Check
Okay!
Check
10
What should you do if you come to class and realize that you did not do last nights homework?
Tell the teacher that you forgot and see if you can turn it in tomorrow.
Oops!
Check
Okay!
Check
baam
Lose 20 points!
Oops!
star
Double points!
Okay!
fairy
Take points!
5
10
15
20
25
lifesaver
Give 10 points!
Oops!
15
Some tasks at your job need to be done at specific times. You struggle to remember what to do at what time. You need a detailed schedule for when to complete each task.
1. I can't remember what to do at what time 2. I have tried to remember by writing it on my own 3. Could you please give me a schedule for each task?
Oops!
Check
Okay!
Check
15
You want to take your test in a quiet environment away from your peers to help you concentrate (1. State problem, 2. Explain how you tried to solve the problem on your own, 3. State what you need that person to do)
1. It is difficult for me to take tests in noisy places. 2. I have tried using headphones to block out noise 3. Could I please take my test in a quiet place?
