Team 1
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Team 2
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Teams
Name
Score
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20
×
How should event staff interact with guests?
Provide information and offer hospitality with a smile
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Check
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heart
Other team wins 25 points!
Oops!
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star
Double points!
Okay!
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gift
Win 10 points!
Okay!
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thief
Give points!
5
10
15
20
25
15
×
What is the key takeaway about guest experience in the conclusion?
It is a core element that sets great events apart
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15
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Which of the following is NOT mentioned as part of the guest journey?
Choosing performers
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Okay!
Check
20
×
When does the guest experience begin?
When the guest receives the invitation or registration link
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Okay!
Check
25
×
How can technology improve guest interaction?
Through event apps that allow feedback and customization
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Check
Okay!
Check
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baam
Lose 15 points!
Oops!
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seesaw
Swap points!
Okay!
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rocket
Go to first place!
Okay!
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banana
Go to last place!
Oops!
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lifesaver
Give 25 points!
Oops!
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shark
Other team loses 25 points!
Okay!
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rocket
Go to first place!
Okay!
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banana
Go to last place!
Oops!
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thief
Give points!
5
10
15
20
25
×
gold
Win 50 points!
Okay!
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rocket
Go to first place!
Okay!
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lifesaver
Give 25 points!
Oops!
15
×
What is one of the most important goals in event management according to the text?
Creating an exceptional guest experience
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Okay!
Check
15
×
What often defines the overall success of an event?
How guests feel during the event
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Check
15
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Which of the following helps guests feel seen and appreciated?
Personalized name badges and thoughtful welcome gifts
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15
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What happens when planners ask guests for their opinions?
It builds trust and shows commitment to improvement
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25
×
What food-related detail can make guests feel included?
Vegetarian or allergy-sensitive menu options
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Check
Okay!
Check
20
×
What does designing emotionally rich experiences help achieve?
Lasting impact on guests
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Check
15
×
What helps guests navigate an event easily?
Accessibility, clear signage, and helpful staff
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Okay!
Check
×
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