Team 1
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Team 2
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Teams
Name
Score
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15
×
What helps guests navigate an event easily?
Accessibility, clear signage, and helpful staff
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Okay!
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25
×
What food-related detail can make guests feel included?
Vegetarian or allergy-sensitive menu options
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Okay!
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15
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Which of the following helps guests feel seen and appreciated?
Personalized name badges and thoughtful welcome gifts
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20
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How should event staff interact with guests?
Provide information and offer hospitality with a smile
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25
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How can technology improve guest interaction?
Through event apps that allow feedback and customization
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lifesaver
Give 25 points!
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gold
Win 50 points!
Okay!
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fairy
Take points!
5
10
15
20
25
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banana
Go to last place!
Oops!
15
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What element is mentioned as key to creating a welcoming environment?
Lighting, music, signage, and how guests are greeted
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15
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What happens when planners ask guests for their opinions?
It builds trust and shows commitment to improvement
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15
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What is one of the most important goals in event management according to the text?
Creating an exceptional guest experience
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20
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When does the guest experience begin?
When the guest receives the invitation or registration link
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boom
Lose 50 points!
Oops!
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shark
Other team loses 5 points!
Okay!
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gift
Win 10 points!
Okay!
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thief
Give points!
5
10
15
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25
15
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What can harm a guestโs perception of an event early on?
A confusing website or unfriendly registration staff
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25
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What is a recommended way to engage guests during the event?
Live polls and interactive exhibits
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15
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Which of the following is NOT mentioned as part of the guest journey?
Choosing performers
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eraser
Reset score!
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rocket
Go to first place!
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rocket
Go to first place!
Okay!
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lifesaver
Give 25 points!
Oops!
15
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What is the key takeaway about guest experience in the conclusion?
It is a core element that sets great events apart
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Okay!
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