Team 1
0
Team 2
0
Teams
Name
Score
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×
baam
Lose 10 points!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
gift
Win 10 points!
Okay!
×
baam
Lose 5 points!
Oops!
10
×
What phrases can you use to say goodbye to a guest?
Goodbye! / Have a nice day! / See you again
Oops!
Check
Okay!
Check
5
×
What do you say to greet a guest in the morning?
Good morning! / Hello! / Welcome to FDLR
Oops!
Check
Okay!
Check
10
×
What can you say when offering help to a guest?
How can I help you today? / May I help you? / How may I help you?
Oops!
Check
Okay!
Check
15
×
What should you do when talking to guests to show politeness?
Smile, use polite words, keep eye contact, and speak gently.
Oops!
Check
Okay!
Check
×
lifesaver
Give 15 points!
Oops!
×
seesaw
Swap points!
Okay!
×
gift
Win 20 points!
Okay!
×
banana
Go to last place!
Oops!
5
×
What is "dแปch vแปฅ" in English? And how di you spell it?
SERVICE
Oops!
Check
Okay!
Check
10
×
What do you say if you donโt hear the guest clearly?
Iโm sorry, could you repeat that, please?/Please say that again/Pardon me?
Oops!
Check
Okay!
Check
10
×
How do you respond when a guest says โThank youโ?
Youโre welcome! / My pleasure! / Itโs my pleasure to help you/ It's no problem
Oops!
Check
Okay!
Check
10
×
What is "xรกc nhแบญn" in English? And how do you spell it?
CONFIRM
Oops!
Check
Okay!
Check
×
boom
Lose 50 points!
Oops!
×
shark
Other team loses 15 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
thief
Give points!
5
10
15
20
25
10
×
How do you introduce yourself to a guest politely?
Good morning, Iโm.... from the Sales & Marketing Department.
Oops!
Check
Okay!
Check
10
×
In this sentence, fill in the blank: โPlease call us if you need ______.โ
anything/any help/assistance
Oops!
Check
Okay!
Check
10
×
Whatโs a polite way to ask, โCan I help you?โ
How may I assist you? / May I help you with anything?/ How may I help you?
Oops!
Check
Okay!
Check
×
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