Refunds for moved-in tenants update the paid-through date and balance due. Refunds typically take 3-5 days to process. True or False

A customer is encountering error codes related to Storable payments and asks for further assistance. What should you do if the customer has additional questions about the error codes?

What should you do first when a client asks to void an invoice?

A client wants to take a partial payment for a tenant’s unit. How should they proceed?

A customer calls stating, "I have a tenant whose balance is wrong; it should be less than what is showing." Which article would help address a situation where a tenant’s balance is incorrect, and the customer needs guidance on correcting it

After voiding a credit or waiving a fee, the tenant's balance will automatically update, and the changes can be viewed in the Ledger filter by selecting the appropriate audit option. True False

Where can you set up a tenant for autopay after move-in?

When looking at the facility map, what color shows if a unit is available?