Team 1
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Team 2
0
Teams
Name
Score
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15
×
What should a customer do in case of an emergency?
Call their TDU directly
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Okay!
Check
15
×
What can be modified in an existing service notification?
Only the date
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Okay!
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15
×
How long does the Account History form cover?
15 months
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Okay!
Check
×
baam
Lose 20 points!
Oops!
×
gold
Win 50 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
thief
Give points!
5
10
15
20
25
15
×
How much notice does the REP require to cancel a service notification?
2 days
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Okay!
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×
banana
Go to last place!
Oops!
×
shark
Other team loses 25 points!
Okay!
×
gift
Win 25 points!
Okay!
×
lifesaver
Give 25 points!
Oops!
15
×
What is the purpose of Correspondence documents?
To provide documents requested about electric service
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Okay!
Check
15
×
Who receives the Welcome Packet?
Customers enrolling, switching, or changing plans
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Okay!
Check
15
×
When can the date of a service notification NOT be modified?
Within two business days of the scheduled date
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Okay!
Check
15
×
What is a “Service Notification”?
A request that requires action from the TDU
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Okay!
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×
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