Team 1
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Team 2
0
Teams
Name
Score
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15
×
I really like this product, but I’m not sure if I need it right now."
Need 📌 Why? The customer isn’t rejecting the price or trusting issues. They don’t see an immediate need, so the challenge is to create urgency.
Oops!
Check
Okay!
Check
15
×
"I’ve been using this other brand for years without issues."
Competitor Comparison 📌 Why? They are loyal to another brand, so focus should be on added value.
Oops!
Check
Okay!
Check
×
lifesaver
Give 10 points!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
gift
Win 25 points!
Okay!
×
lifesaver
Give 25 points!
Oops!
15
×
"That’s a bit more than I was planning to spend."
Price 📌 Why? The main concern here is the cost rather than quality or need.
Oops!
Check
Okay!
Check
×
lifesaver
Give 15 points!
Oops!
×
seesaw
Swap points!
Okay!
×
shark
Other team loses 25 points!
Okay!
×
lifesaver
Give 25 points!
Oops!
×
banana
Go to last place!
Oops!
×
star
Double points!
Okay!
×
gift
Win 25 points!
Okay!
×
lifesaver
Give 25 points!
Oops!
15
×
"I like it, but I don’t think I’ll use it enough to justify the cost."
Need + Price, 📌 Why? They don’t see value for their specific needs, making this both a Need and Price issue.
Oops!
Check
Okay!
Check
15
×
"I don’t think this is a priority for me at the moment."
Need 📌 Why? The customer doesn’t see immediate importance.
Oops!
Check
Okay!
Check
×
seesaw
Swap points!
Oops!
×
rocket
Go to first place!
Okay!
×
shark
Other team loses 5 points!
Okay!
×
baam
Lose 25 points!
Oops!
15
×
"I’ve seen cheaper options online."
Competitor Comparison + Price, 📌 Why? They are comparing price with other brands.
Oops!
Check
Okay!
Check
15
×
"I don’t want to make a decision too quickly."
Need + Trust, Why? They are unsure if they need it and need trust-building to feel comfortable.
Oops!
Check
Okay!
Check
15
×
"This is out of my price range, but it looks great!"
Price 📌 Why? They are willing but need a better price.
Oops!
Check
Okay!
Check
15
×
"It’s not in my budget right now, but I might consider it later."
Price 📌 Why? They are postponing the decision due to budget concerns.
Oops!
Check
Okay!
Check
15
×
"I already use another brand, and I’m happy with them."
Competitor Comparison 📌 Why? The customer prefers a competitor, so the focus should be on differentiation.
Oops!
Check
Okay!
Check
15
×
"I’ve never heard of your company before. How long have you been in business?"
Trust 📌 Why? The customer is hesitant because they are unfamiliar with the company.
Oops!
Check
Okay!
Check
15
×
"I don’t want to make a decision too quickly."
Need + Trust, Why? They are unsure if they need it and need trust-building to feel comfortable.
Oops!
Check
Okay!
Check
×
Restart
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