Emily Browing call and mentioned she has a question about the consent forms before she signs it. Which department do you transfer her to?

A patient has questions about the medical records she received. She wants clarification on some of the information in the document she is holding. Which department do you transfer her to?

How much do we charge an established patient if they cancelled a 3rd time?

I can't wait for a month just for an appointment. I want to cancel it. (The patient agrees to reschedule. What do we do?)

Elizabeth Olsen called and wants to know who to reach out to about her consent forms.

What are our clinic's location?

A patient wants to know if we could send her medical records via snail mail. What do you do?

I was wondering if you could harvest my eggs and freeze them too?

Evangeline Lilly called about consent forms that she needs to sign and send over and was wondering how to send it. Which department do you transfer to?

Patient has questions about their laboratory consent forms.

What happened to my medicine? Has it been ordered? (The Clinical Team is not answering, who do we call next?)

I received an invoice for my surgery. It shows a huge discrepancy.

I will be undergoing treatment and I have consent forms.