Customer Service | Baamboozle - Baamboozle | The Most Fun Classroom Games!

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15

Businesses never fail because of repeated bad customer service by employees.

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15

A customer service problem happens when

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15

Our company does everything possible to promote _____________ loyalty.

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15

Customers can ____________ a complain.

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15

How is the best way to turn up to work?

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15

If you are helping a customer and see another customer waiting,

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15

Which of the following is NOT something to which customers pay attention?

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trap

No points!

Oops!

shark

Other team loses 20 points!

Okay!

rocket

Go to first place!

Okay!

lifesaver

Give 25 points!

Oops!

15

When a customer is angry, by remaining calm, helpful, and positive,

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15

We provide a number of ways in which customers can _____________ a problem: this can be online, by email or online chat, by phone, or in person.

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15

We also use these occasions to _____________ feedback from customers on their preferences.

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thief

Give points!

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20

25

star

Double points!

Okay!

fairy

Take points!

5

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20

25

baam

Lose 25 points!

Oops!

15

Why is Great Customer Service Important?

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trap

No points!

Oops!

seesaw

Swap points!

Okay!

shark

Other team loses 10 points!

Okay!

banana

Go to last place!

Oops!

15

When customers are leaving, it is important to thank them for coming in, even if they didn't buy anything.True/False

True

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15

Which of the following is an easy way to show respect to customers?

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