Person analysis identifies the important tasks and knowledge, skills, and behaviors that need to be emphasized in training for employees to complete their tasks.

Development likely includes rotating employees between jobs in different businesses so they can gain an understanding of the whole business.

Competition refers to a company’s ability to maintain and gain market share in an industry.

Tacit knowledge refers to knowledge that can be formalized, codified, and communicated.

Program Design refers to the organization and coordination of the training program. A training program may include one or several courses.

In training design process step 4 is to ensure that trainees apply the training content to their jobs.

Training and development can help a company’s competitiveness by directly increasing the company’s value through contributing to intangible assets.

Employee engagement refers to the degree to which employees are fully involved in their work and the strength of their commitment to their job and the company.

The roles that employees and managers have in a company influence the focus of training, development, and learning activity.

Knowledge includes facts or procedures

Ability indicates competency in performing a task

Lesson plan overview or lesson plans are typically more detailed than the design document.