Respond to someoneโs email (just to them) if they have a question or need information from you.
Oops!
Check
Okay!
Check
15
What should you do before sending your email?
Read and check for errors
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Okay!
Check
15
What are recipients?
People who receive emails
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Okay!
Check
15
James emails a purchase order to his supplier and lists his manager as a _______ recipient. His supplierโs manager now can contact Jamesโ manager if James isnโt available. CC or BCC?
CC
Oops!
Check
Okay!
Check
thief
Give points!
5
10
15
20
25
seesaw
Swap points!
Okay!
shark
Other team loses 20 points!
Okay!
thief
Give points!
5
10
15
20
25
15
"Subject:" means...
The content of the e-mail or a clue about what the email is about.
Oops!
Check
Okay!
Check
trap
No points!
Oops!
shark
Other team loses 15 points!
Okay!
fairy
Take points!
5
10
15
20
25
banana
Go to last place!
Oops!
15
"Bcc:" means...
BLIND Carbon Copy- You want to share information with several people, but you donโt want email addresses to be visible to everyone.
Oops!
Check
Okay!
Check
heart
Other team wins 20 points!
Oops!
fairy
Take points!
5
10
15
20
25
gift
Win 5 points!
Okay!
lifesaver
Give 5 points!
Oops!
15
Your boss wants you to email a customer in response to a complaint. If you didnโt want the customer to see your bossโs email address, youโd put your bossโs address in the _______ field.
BCC
Oops!
Check
Okay!
Check
baam
Lose 25 points!
Oops!
star
Double points!
Okay!
fairy
Take points!
5
10
15
20
25
banana
Go to last place!
Oops!
15
โTo:โ means
The email address of the person you are writing to
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Check
Okay!
Check
15
What are two examples of closing phrases?
Sincerely, Thank you
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Okay!
Check
15
When customers give you their personal information, it's your legal and ethical responsibility to make sure it stays private. Should you use CC or BCC when emailing multiple customers at once?
BCC
Oops!
Check
Okay!
Check
15
"Attached:" means...
A document or other file you want to send with the e-mail