You should always _________ the recording because we are a ________ compliant company.
Pause; PCI
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15
In the event of an Over Proration what must you request a copy of?
HUD/Closing/Settlement Statement
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15
In which system do you access SmartForms?
KEYS
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15
In Sales Central where would you go to update a customers payment source?
Accounting followed by Payment Soucre
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baam
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shark
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fairy
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25
lifesaver
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15
A __________ is performed when an active agreement is in the system and the seller is offering the remainder of the agreement to the new buyer.
Transfer of Ownership
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lifesaver
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seesaw
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gift
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lifesaver
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15
A Zero Credit Proration refers to instances where there is a credit of less than $_______>
$25
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15
When processing a proration you should always remove what?
The seller's payment source.
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15
True/False - When setting up a proration you will need to add seller's coverage.
False
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15
A proration is a _________ amount that is calculated from the ________ unused portion of the existing home service agreement and is then applied toward the purchase of a new home service agreement for the new buyer.
credited; unused
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15
In the event someone calls in to cancel their policy because they are moving what should you do?
1) Try to transfer or prorate their existing policy to the new buyer 2) Set up coverage on their new home 3) Transfer them to Retention if they want to CXL
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eraser
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gift
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fairy
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baam
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15
Heather Smith called in to prorate her client, Danny Harrington (the seller's) warranty. Upon reviewing it you see Danny is paying monthly and his next payment is due on 7/15. They are set to close on 7/30. Can you prorate today?
No. Not until after his next payment is deducted.
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rocket
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gift
Win 25 points!
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baam
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15
A proration smart form must be completed for which two types of prorations?