• Communication Styles
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  • A friend gets silent and sulky. You say - I think something’s bothering you. We could probably work it out if you told me what’s wrong.
    Assertive
  • A friend has asked you for the second day this week if s/he can copy the maths homework. You say – I’m really sick of your laziness. Do your own work for a change.
    Aggressive
  • Someone jumps the queue in the supermarket saying, “I hope you don’t mind, I’m rushing for a bus”. You say – No, it’s all right (even though you are in a hurry too).
    Passive
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