• CDM Level 4
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  • “Transactional Model of Communication” refers to one way communication where one person transmits information to another. TRUE or FALSE
    FALSE
  • Enumerate/Name at least 3 Communication Skills that is important in the workplace success according to Alison Doyle.
    Listening, Non-Verbal Communication, Clarity and Concision, Friendliness, Confidence, Empathy, Open-Mindedness, Respect, Feedback, Picking the Right Medium
  • A ___________ is the idea or image people have in mind when thinking about specific products, services, and activities of a company/organization.
    BRAND
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