Call Components: Cancel a Booking | Baamboozle - Baamboozle

Call Components: Cancel a Booking

Help

From this screen, how do we back out and re-enter CBOK?

Click the toggle from Query Mode 'On' to 'Off'

To cancel a booking and refund the fare amount, what do we enter in the Cancel Code field in CBOK?

'R' for refund total

We do NOT need to offer to rebook for which cancellation reasons?

Medical, death, and job loss

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