• Access Control
     Help
  • How does the PDK system communicate to open the gate?
    Keypad → Cloud node → Relay → Gate
  • A client reports the cloud node is offline. What is your FIRST recommended step?
    Check status lights and perform / recommend a full power cycle
  • After power cycling the node, the issue persists. The client has a computer with an Ethernet port. What should you do next?
    Transfer to AC Tier 2
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