• email etiquette
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  • You are writing to a manager you’ve never met before. How should you start the email?
    Dear Sir or Madam,
  • Which of the following is the most appropriate opening for a formal email? A. Hope you’re doing great! B. I’m writing to enquire about the position advertised. C. What’s up? D. How’s your day going?
    B. I’m writing to enquire about the position advertised.
  • You’re writing to a colleague you work with regularly to ask for a quick update. What’s the best greeting? A. Dear Sir, B. Hello Mr. Johnson, C. Hi Sam, D. To Whom It May Concern,
    C. Hi Sam,
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