Consumer rights in Australia

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If you buy a t-shirt and later decide you don't like the colour, the shop must give you a refund. (True or False)

False - This is called a 'change of mind'. Under Australian Consumer Law, shops aren't required to give you a refund or exchange if you simply change your mind.

Your new kettle stops working after two weeks, and you didn't damage it. You have the right to ask for a refund, repair, or a new one. (T or F)

True. - This is your consumer rights. Products must be of 'acceptable quality', which means they should work correctly and last for a reasonable amount of time.

It is legal for a shop in Australia to have a sign that says "No Refunds". (True or False)

False. Signs that say "No Refunds" are illegal in Australia. You always have consumer rights for products. (faulty or not as described)

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