Signing Cases, Review Follow-Up & Terminations
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Once a client signs, you must check the documents tab to verify the signature.
True
If the client refuses to sign, you should delete the lead.
False (You leave the lead and add a note explaining why the client did not sign.)
You should use the AI summary even if the intake is not fully complete.
False (AI Summaries are used only once the intake is fully completed.)
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