• Signing Cases, Review Follow-Up & Terminations
     Help
  • Once a client signs, you must check the documents tab to verify the signature.
    True
  • If the client refuses to sign, you should delete the lead.
    False (You leave the lead and add a note explaining why the client did not sign.)
  • You should use the AI summary even if the intake is not fully complete.
    False (AI Summaries are used only once the intake is fully completed.)
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