• Security Refresher Quiz
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  • True or False: A dealership (3rd party) calls for a verbal payoff on a vehicle loan. You can ask them any 4 security pieces to verify them non-account maintenance.
    True
  • True or False: If the customer fails non-account maintenance, do not proceed to OTP.
    True
  • If the last maintenance date on Service Xpert is within the last 30 days, what system should you check next?
    MAX Platform
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