Card Validation, Issuance, Lost & Stolen

Help

If a client reports a misplaced card and we do not hear from them within 15 days, what will happen?

A replacement card with a different number will be automatically sent to them

Who handles all credit card production and mailing?

Gemalto

Give one reason why we have to make an outbound call to validate a client

- Orders a credit card to an address that has changed in the last 30 days, or is not on file

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