• Internal and External factors in the hospitality industry
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  • Trained front desk staff ensuring smooth check-ins and check-outs. Lack of skilled chefs affecting the quality of the food offered
    Staffing and Employee Skills
  • Infrastructure and Facilities in hotel that impacting customer satisfaction., Please provide example?
    Availability of modern amenities such as a spa, gym, or conference rooms, and other
  • A recession leading to decreased bookings as people cut down on leisure travel?
    Economic Conditions
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