• conversations we dread
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  • You’ve been negotiating a contract with a customer and feel like you have offered a lot but they haven’t been very flexible. (all honesty, disclosure, meet halfway)
    We need to meet halfway or we might not reach a consensus.
  • You and your family went on a camping trip. Your dog broke a leg, your car was stolen and your tent leaked. A friend has now asked you how the trip went. (interject, mildly, in the spirit of)
    To put it mildly, our camping trip was more of an adventure than we bargained for.
  • Communicate to a colleague that the strategy she presented might not work. (being honest, middle ground, acknowledge)
    If I’m being honest, your strategy needs more refinement to be effective
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