receiving a phone call

Help

Read the picture and name the correct method of receiving a telephone call

Terminate the call pleasantly

Which method of receiving a telephone call is represented by this script: " your name is Fran , F as in flower, R as in riddle , A as in Apple, N as in Number, is that right Madam ? "

Get all information completely and correcrtly including the spelling of names

Name the correct method of receiving a telephone call shown

Identify your company and yourself.

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