• Billing Fundamentals Part 2A
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  • Which billing option allows customers to pay an average monthly bill instead of higher bills in the winter?
    Budget billing
  • In the 'View Budget Billing Details' window, what does a negative Balance Difference indicate?
    That the customer paid for more gas than they used for the month. A negative amount indicates a credit.
  • If a customer is in arrears, what must they do before they can enroll in budget billing?
    They must set up a payment arrangement and make the required down payment.
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