CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: Do you usually take a basket even for small shopping?
Could you tell me if you usually take a basket even for small shopping?
CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: Do you prefer to use the self-checkout or the cash desk to pay?
May I ask if you prefer to use the self-checkout or the cash desk to pay?
CHANGE THE QUESTION FROM DIRECT TO INDIRECT, THEN ANSWER: What's your favourite department store?
Do you mind If I ask what your favourite department store is?