• Business Communication Idioms
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  • The team had to __________ the client's feedback before finalising the contract draft. (Hint: To consider or accept an idea or suggestion.)
    take on board
  • During the negotiation, the mediator told a joke to __________ and make everyone feel more comfortable. (Hint: To reduce tension or awkwardness.)
    break the ice
  • While analysing the client’s vague email, she knew she had to __________ to spot potential issues. (Hint: To understand a deeper or hidden meaning.)
    read between the lines
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