The new student in my class <seems> <reserved>. She NEITHER talks NOR smiles. She's always quiet.
seem (v): có vẻ, dường như; reserved (adj): kín đáo, dè dặt; quiet (adj): im lặng
Have you <received> the letter from your grandmother?
receive (v): nhận
What's the color of her hair?
It's blonde./It's fair./She has fair hair./She's a blonde.