Sunday Night Open Office Trivia

Help

When you see a "note" in a KH Article, and it is in BOLD, what are you supposed to do about it?

Type - or copy and paste - the note exactly how you see it in the KH Article

Where can I warm transfer a customer who needs a Spanish speaking NAV agent?

Genpact 1281557

How do I know what number to call to verify the customer has filed a THD credit card application on an INITIAL alert?

Any number that verifies back to the customer (if there's a telephone number on the CBR, attempt to verify that number first)

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