An employee is a person who is paid to work for an organization or for another person.

If something is coherent, it is well planned, so that it is clear and sensible and all its parts go well with each other.

If you digress, you move away from the subject you are talking or writing about and talk or write about something different for a while.

Something that is succinct expresses facts or ideas clearly and in few words.

Someone or something that is persuasive is likely to persuade a person to believe or do a particular thing.

If you interrupt someone who is speaking, you say or do something that causes them to stop.

A customer is someone who buys goods or services, especially from a shop.

If you say that someone is inhibited, you mean they find it difficult to behave naturally and show their feelings, and that you think this is a bad thing.

If you are hesitant about doing something, you do not do it quickly or immediately, usually because you are uncertain, embarrassed, or worried.

If you focus on a particular topic or if your attention is focused on it, you concentrate on it and think about it, discuss it, or deal with it, rather than dea

If you are sensitive to other people's needs, problems, or feelings, you show understanding and awareness of them.

Speech or writing that is eloquent is well expressed and effective in persuading people.