Team 1
0
Team 2
0
Teams
Name
Score
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Loading
10
×
What is VRF Toursim?
Visiting relatives and friends
Oops!
Check
Okay!
Check
×
thief
Give points!
5
10
15
20
25
×
star
Double points!
Okay!
×
rocket
Go to first place!
Okay!
×
banana
Go to last place!
Oops!
10
×
What are the two type of services in the T&T industry?
tangible and intangible
Oops!
Check
Okay!
Check
25
×
What is a customer charter?
...
Oops!
Check
Okay!
Check
15
×
Describe the customer's journey in an attraction.
...
Oops!
Check
Okay!
Check
15
×
What is inbound/ domestic/ outbound tourism?
...
Oops!
Check
Okay!
Check
×
banana
Go to last place!
Oops!
×
star
Double points!
Okay!
×
gift
Win 20 points!
Okay!
×
banana
Go to last place!
Oops!
15
×
How would you describe this trend?
fell slightly
Oops!
Check
Okay!
Check
25
×
What is the main difference between an online travel agency and a comparison site?
...
Oops!
Check
Okay!
Check
25
×
What does MICE stand for?
Meetings, incentives, conferences and events
Oops!
Check
Okay!
Check
15
×
How would you describe this trend?
increased sharply/ dramatically
Oops!
Check
Okay!
Check
25
×
What techniques can you use in quality assurance?
suggestion box, customer charter, observation, appraisal, focus group, bechmarking, reward/ incentive scheme, mystery shopper, performace standards
Oops!
Check
Okay!
Check
25
×
What changes have tourism businesses been able to make due to developments in ict?
...
Oops!
Check
Okay!
Check
20
×
How would you describe this trend?
fluctuated
Oops!
Check
Okay!
Check
20
×
Travel agents, hotels and restaurants are part of _____ which help to promote their brands and give training.
trade associations
Oops!
Check
Okay!
Check
×
boom
Lose 50 points!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
gift
Win 20 points!
Okay!
×
lifesaver
Give 25 points!
Oops!
×
Restart
Review
Join for Free
;
Your experience on this site will be improved by allowing cookies.
Allow cookies
